Keyhole Social Listening Certification
Introduction to Social Media Monitoring and Listening, and Keyhole Software
Use Social Listening with Keyhole to become a social media marketing guru & make better data-driven decisions for your business.
Why take this course?
To become an expert social media marketer on Twitter, Facebook, Instagram and Youtube for any brand.
To understand Social Media Listening and how it plays an important role in helping companies make better data-driven decisions.
To learn how you can apply your skills in social media listening to grow and improve any business.
To learn how to use Keyhole, one of the most popular social listening tools in the world.
1.1 Welcome to the Course!
1.2 How this Course is Organized
1.3 Glossary
2.1 An Introduction to Social Listening
2.2 Why is Social Listening Important?
2.3 Why Manage Your Social Media?
2.4 Choosing the Right Social Media Platform for a Brand
2.5 Why Choose Social Listening?
2.6 Social Listening vs. Social Monitoring
2.7 Owned, Paid and Earned Media
Quiz 1
2.8 How to Listen
2.9 Influencer Marketing
2.10 Social Media Insights
2.11 Keyhole Social Media Insights
2.12 Actionable Insights
Quiz 2
2.13 Brief History of the #Hashtag
2.14 Hashtag Best Practices
2.15 Social Listening Across a Business
2.16 Creating a Social Listening Strategy
Quiz 3
3.1 Welcome to Keyhole
3.2 Hashtag & Keyword Tracking
Quiz 4
4.1 Advanced Hashtag & Keyword Tracking
Quiz 5
5.1 Account Tracking
Quiz 6
6.1 Measuring Campaign Success and Research
Quiz 7
6.2 Gain a Better Understanding of Customers and Boost Revenue
Quiz 8
7.1 Inspiring Content For Campaigns
Quiz 9
8.1 Brand Monitoring and Brand Health
Quiz 10
8.2 Risk And Crisis Management
Quiz 11
9.1 Finding, Connecting With, and Managing Influencers
Quiz 12
10.1 Product Innovation
Quiz 13
11.1 Competitive Analysis
Quiz 14
12.1 Conclusion
12.2 References
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